Home » Physiotherapy » Disposable material » Masks / masks » High risk surgical masks 3 layers type iir (health certification). box 50 units

High risk surgical masks 3 layers Type IIR (health certification). Box 50 units

clients ratings:

4.8 of 5 (187 reviews)

before ~~11,80€~~
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~~11,80€~~ 1,95€

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Description High risk surgical masks 3 layers Type IIR (health certification). Box 50 units

The high-risk surgical masks have three layers, a very high bacterial filtration efficiency (BFE>98%) and CE certification to guarantee the highest protection standards. Type IIR surgical masks are made from the highest quality polypropylene non-woven materials, can be comfortably adapted using rubber bands and are free of latex and graphene.

The masks guarantee maximum protection while allowing high breathability due to their layered design (1 paper / 1 filter / 1 TNT). They are equipped with elastic side bands for the ears and a nasal adapter made up of a polyethylene plate with an inner wire to guarantee the best adaptation and fit.

Technical characteristics:

- They comply with the EN14683:2019+AC:2019 standard.

- Type IIR, splash resistant coating for protection against blood and body fluids.

- Mask with filter in a flat/rectangular shape, with pleats. Made of TNT

- Latex free .

- 3 layers (1 paper / 1 filter / 1 TNT). With high filtration power, 99% . Color blue.

- Filter thickness = 10 microns.

- Breathing resistance = 23 pa Size 9 x 17.5 cm.

- Manufactured to minimize risk of contamination . Aluminum strips for adaptation to the nose.

- ''CE'' marking: class I, DECLARATION OF CONFORMITY

- Adaptable by rubber bands

- Non-sterile masks are included in the class I category , according to Regulation (EU) 2017/745 of the European Parliament and of the Council, of April 5, 2017 regarding medical devices.

- They comply with the European regulation 2016/425 for Personal Protection Equipment (EPI-R).

- Likewise, they comply with the requirements of the EN14683:2019+AC:2019 standard , Type IIR.

- These masks distributed by our company comply with the provisions of the aforementioned directives.

Presentation:

- Box of 50 units.

Usage warning:

The Ministry of Health of the Government of Spain indicates the following recommendations for use:

- Wash your hands before putting it on.

- Avoid touching it while wearing it

- Must always cover mouth, nose and chin

- Throw it away when it is wet and do not reuse it if it is not indicated that you can

- Take it off from the back, without touching the front

- Throw it away in a closed bucket and wash your hands

Product origin:

- Country of origin: China.

Attached files

ficha-tecnica mascarillas quirurgicas Silverfox.pdf

Reviews High risk surgical masks 3 layers Type IIR (health certification). Box 50 units

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LAS MASCARILLAS SON MENOS GRUESAS QUE OTRA MARCA QUE TENEMOS.

#1 on 06/06/2022 N° Client: Maria Berta Customer rating Maria Berta

Nos encantan estas mascarillas.

#2 on 11/05/2022 N° Client: IES Customer rating IES

Ya lo hemos comprado otras veces

#3 on 27/04/2022 N° Client: JOSE ANTONIO Customer rating JOSE ANTONIO

los gastos de envío caros

#4 on 25/04/2022 N° Client: juan carlos Customer rating juan carlos

Muy buena calidad

#5 on 04/03/2022 N° Client: maria del mar Customer rating maria del mar

Buen producto, de calidad y a un buen precio.

#6 on 15/02/2022 N° Client: Manuela Customer rating Manuela

Bien

#7 on 07/02/2022 N° Client: Eva Customer rating Eva

Buena

#8 on 02/02/2022 N° Client: JESUS MARIA Customer rating JESUS MARIA

Buena relación calidad precio.

#9 on 02/02/2022 N° Client: JOSÉ MARÍA Customer rating JOSÉ MARÍA

Buen precio y calidad

#10 on 28/01/2022 N° Client: MIGUEL Customer rating MIGUEL

Parecen buenas y so producto español.

#11 on 20/01/2022 N° Client: ALBERTO Customer rating ALBERTO

son de calidad como las de la competencia y sobre todo estan fabricadas en España ahorrando contaminaccion en la distribuccion

#12 on 19/01/2022 N° Client: policarpo Customer rating policarpo

baratas y buenas comparadas con otros

#13 on 18/01/2022 N° Client: rosa Customer rating rosa

Relación calidad-precio excelente.

#14 on 18/01/2022 N° Client: Enric Customer rating Enric

.....

#15 on 17/01/2022 N° Client: Timothée Customer rating Timothée

La calidad muy buena y he repetido la compra

#16 on 14/01/2022 N° Client: Alfonso Customer rating Alfonso

parecen correctos. no los he probado aún

#17 on 13/01/2022 N° Client: ROGELI Customer rating ROGELI

Calidad/precio excelente. Servicio rapido

#18 on 13/01/2022 N° Client: carlos Customer rating carlos

Producto de buena calidad y la goma confortable

#19 on 13/01/2022 N° Client: olga Customer rating olga

Primera vez que las pido. A primera vista me parecen correctas.

#20 on 12/01/2022 N° Client: Gloria Customer rating Gloria

Comodas

#21 on 12/01/2022 N° Client: blanca Customer rating blanca

Mascarilla cómoda, no tira de la orejas ni molesta por que la tira de sujeción es ancha

#22 on 11/01/2022 N° Client: Carmen Customer rating Carmen

Buena calidad.

#23 on 11/01/2022 N° Client: José Maria Customer rating José Maria

buenas mascarillas

#24 on 11/01/2022 N° Client: Cristina Customer rating Cristina

No puedo valorar Todavía

#25 on 08/01/2022 N° Client: NEMESIO ENRIQUE Customer rating NEMESIO ENRIQUE

Muy buen producto

#26 on 31/12/2021 N° Client: Aroa Customer rating Aroa

son excelentes

#27 on 30/12/2021 N° Client: MILAGROS Customer rating MILAGROS

muy contento con las mascarillas son buenas y ademas tienen un buen precio

#28 on 29/12/2021 N° Client: jose manuel Customer rating jose manuel

Ya las había pedido antes, un buen producto con una gran relación calidad/precio

#29 on 28/12/2021 N° Client: David Customer rating David

cumple su función

#30 on 20/12/2021 N° Client: ROGELI Customer rating ROGELI

Muy buena relación calidad precio.

#31 on 17/12/2021 N° Client: CRISTINA Customer rating CRISTINA

Todo muy bien recomendable, salvo por una pequeña equivocación en las mascarillas subsanada positivamente, por lo que no le doy las 5 estrellas.

#32 on 14/12/2021 N° Client: CLINICA Customer rating CLINICA

Calidad excelente

#33 on 13/12/2021 N° Client: MARIA TERESA Customer rating MARIA TERESA

Hasta el momento mi experiencia es totalmente satisfactoria

#34 on 07/12/2021 N° Client: amparo Customer rating amparo

No las he probado aún.

#35 on 03/12/2021 N° Client: Débora Vanesa Customer rating Débora Vanesa

Cumple con las expectativas

#36 on 30/11/2021 N° Client: ENCARNA Customer rating ENCARNA

Oferta muy interesante.

#37 on 26/11/2021 N° Client: Ángel Customer rating Ángel

No puedo valorar el producto aún porque lo acabo de recibir y no lo he usado todavía, pero por la calidad de lo comprado hasta ahora, sé que no me defraudará.

#38 on 26/11/2021 N° Client: Carlos Customer rating Carlos

He repetido

#39 on 20/11/2021 N° Client: HILIANOVA Customer rating HILIANOVA

Buena relación calidad-precio. Es la segunda vez que las pido. Aunque las he pedido para empresa y los chicos se quejan de que las tiras molestan y aprietan, pero a las chicas nos van perfectas.

#40 on 12/11/2021 N° Client: AZUCENA Customer rating AZUCENA

aún no la he probado

#41 on 06/11/2021 N° Client: Lidia Customer rating Lidia

Muy cómodas y la goma perfecta, no hace falta darle una vuelta como con otras.

#42 on 03/11/2021 N° Client: Lourdes Customer rating Lourdes

Todo correcto.

#43 on 27/10/2021 N° Client: Rafael Customer rating Rafael

Estan muy bien y a buen precio.Le doy un 10

#44 on 27/10/2021 N° Client: Josefina Customer rating Josefina

Aún sin probar pero el empaquetado está bien conservado

#45 on 26/10/2021 N° Client: Guaxara C. Customer rating Guaxara C.

Comodas

#46 on 11/10/2021 N° Client: Juan Angel Customer rating Juan Angel

En general no están mal pero la goma parece algo corta, si tienes una cara grande estás quizás te queden pequeñas.

#47 on 01/10/2021 N° Client: CENTRO MEDICO Customer rating CENTRO MEDICO

Muy buenas. No aprietan, son cómodas. Cumplen su función.

#48 on 28/09/2021 N° Client: MARIA CRISTINA Customer rating MARIA CRISTINA

Son las mejores mascarillas quirúrgicas que he encontrado después de probar muchas. Muy buena calidad

#49 on 27/09/2021 N° Client: Jose Luis Customer rating Jose Luis

El producto responde a lo solicitado.

#50 on 16/09/2021 N° Client: Manuel Customer rating Manuel

Buena calidad

#51 on 16/09/2021 N° Client: MIREN Customer rating MIREN

Muy buenas en relación calidad y precio

#52 on 14/09/2021 N° Client: FRANCISCO JAVIER Customer rating FRANCISCO JAVIER

Perfecto

#53 on 13/09/2021 N° Client: antonio maria Customer rating antonio maria

Sin comentarios

#54 on 08/09/2021 N° Client: Miguel Customer rating Miguel

No le pongo un 5 porque las gomas de las orejas son muy rígidas y no puedes estirarlas para que aprieten un poco menos. Duelen si las llevas las 4h que deberías llevarla puesta.

#55 on 07/09/2021 N° Client: Francisco Javier Customer rating Francisco Javier

Se ajustan perfectamente

#56 on 06/09/2021 N° Client: LUCIA Customer rating LUCIA

Calidad y buen precio

#57 on 05/09/2021 N° Client: MARIA Customer rating MARIA

Usabilidad

#58 on 01/09/2021 N° Client: Alfonso Customer rating Alfonso

Todavía sin usar

#59 on 31/08/2021 N° Client: IÑIGO Customer rating IÑIGO

Very satisfied with this purchase, appears to be a good quality, and fit for purpose. Recommended.

#60 on 31/08/2021 N° Client: BrendaChristine Customer rating BrendaChristine

Bien

#61 on 31/08/2021 N° Client: Alfonso Customer rating Alfonso

buena calidad

#62 on 25/08/2021 N° Client: Belén Customer rating Belén

Correcto

#63 on 19/08/2021 N° Client: Amparo Customer rating Amparo

Espero que sean las últimas

#64 on 17/08/2021 N° Client: juan Customer rating juan

De buena calidad y buen envasado

#65 on 16/08/2021 N° Client: Alba Customer rating Alba

Las mascarillas se adaptan perfectamente. Relación calidad precio muy buena.

#66 on 13/08/2021 N° Client: Sílvia Customer rating Sílvia

Muy bueno

#67 on 12/08/2021 N° Client: HILIANOVA Customer rating HILIANOVA

Muy bien

#68 on 11/08/2021 N° Client: David Customer rating David

Todo perfecto

#69 on 10/08/2021 N° Client: Ana Customer rating Ana

Buen producto.

#70 on 10/08/2021 N° Client: Minerva Customer rating Minerva

Agradecido por su buen servicio.

#71 on 09/08/2021 N° Client: Antonio Customer rating Antonio

No las he usado pero creo q por calidad precio muy bueno.

#72 on 09/08/2021 N° Client: Pepa Customer rating Pepa

Buena relación calidad precio

#73 on 08/08/2021 N° Client: Carolina Customer rating Carolina

Bueno

#74 on 05/08/2021 N° Client: Fernando Customer rating Fernando

Ajuste y tamaño correcto

#75 on 04/08/2021 N° Client: ROSA Customer rating ROSA

adecuadas

#76 on 29/07/2021 N° Client: Enrique Customer rating Enrique

No sueltan pelo ni se rompen los enganches de las gomas

#77 on 29/07/2021 N° Client: amparo Customer rating amparo

YA HE UTILIZADO ESTAS MASCARILLAS Y EL RESULTADO FUE BUENO. EL ACTUAL PRECIO ES MUY BUENO.

#78 on 21/07/2021 N° Client: ANGEL Customer rating ANGEL

Perfectas

#79 on 20/07/2021 N° Client: Patricia Customer rating Patricia

Buena calidad

#80 on 19/07/2021 N° Client: MIREN Customer rating MIREN

Geniales.

#81 on 17/07/2021 N° Client: José Customer rating José

Cómodo

#82 on 13/07/2021 N° Client: joao francisco de Customer rating joao francisco de

buena calidad

#83 on 07/07/2021 N° Client: ROSANA Customer rating ROSANA

Excelente

#84 on 30/06/2021 N° Client: Miguel Ángel Customer rating Miguel Ángel

Muy buena oferta !!!!

#85 on 26/06/2021 N° Client: Nancy Janet Customer rating Nancy Janet

Como todos que he tenido.

#86 on 22/06/2021 N° Client: Marina Customer rating Marina

Se encajan a la perfección, tengo la cara fina y no tengo que estar haciendo nudos a las gomas.

#87 on 21/06/2021 N° Client: LUCIA Customer rating LUCIA

Muy bien

#88 on 17/06/2021 N° Client: CARMEN Customer rating CARMEN

Cumple normativa y muy bien precio.

#89 on 13/06/2021 N° Client: María Teresa Customer rating María Teresa

Precio excelente

#90 on 12/06/2021 N° Client: Juan Carlos Customer rating Juan Carlos

Son mucho más ćómodas que las que solía comprar en grandes superficies.

#91 on 10/06/2021 N° Client: Juan Manuel Customer rating Juan Manuel

son muy buenas

#92 on 01/06/2021 N° Client: MILAGROS Customer rating MILAGROS

Buena calidad

#93 on 25/05/2021 N° Client: Raquel Customer rating Raquel

Perfectas, gomas muy suaves

#94 on 25/05/2021 N° Client: Jose Luis Customer rating Jose Luis

Tienen una pinta excelente!

#95 on 18/05/2021 N° Client: Jesús Customer rating Jesús

....

#96 on 18/05/2021 N° Client: CEIP MIGUEL BLASCO VILATELA Customer rating CEIP MIGUEL BLASCO VILATELA

Todo correcto

#97 on 18/05/2021 N° Client: Elena Customer rating Elena

Perfevto

#98 on 13/05/2021 N° Client: Raquel Customer rating Raquel

Muy bien

#99 on 12/05/2021 N° Client: Javier Customer rating Javier

Buen precio y producto

#100 on 11/05/2021 N° Client: María carmen Customer rating María carmen

Desprenden un leve olor a desinfectante

#101 on 08/05/2021 N° Client: Manuel Francisco Customer rating Manuel Francisco

Es mi segundo pedido de estas mascarillas. Cómodas y efectivas.

#102 on 08/05/2021 N° Client: Rafael Customer rating Rafael

buena calidad/precio

#103 on 08/05/2021 N° Client: Enrique Customer rating Enrique

Muy buena, conforme a mis expectativas, los recomiendo!

#104 on 19/04/2021 N° Client: Martiniano Customer rating Martiniano

Son precisas y muy adaptables

#105 on 14/04/2021 N° Client: M Camino Customer rating M Camino

Se adaptan perfectamente y tienen un tacto de calidad

#106 on 14/04/2021 N° Client: IÑIGO DE LOYOLA Customer rating IÑIGO DE LOYOLA

Ok, 10

#107 on 14/04/2021 N° Client: Carolina Customer rating Carolina

están muy bien

#108 on 14/04/2021 N° Client: Patricia Customer rating Patricia

Se ajustan mejor que las anteriores que compre

#109 on 08/04/2021 N° Client: LUCIA Customer rating LUCIA

Muy buena, conforme a mis expectativas, las recomiendo

#110 on 05/04/2021 N° Client: Jesús Customer rating Jesús

Me ha llegado perfecto

#111 on 22/03/2021 N° Client: MARTA Customer rating MARTA

Buena Cumple mis expectativas

#112 on 18/03/2021 N° Client: Belén Customer rating Belén

Parecen bien, aún no las he probado. No son las mismas que había comprado anteriormente

#113 on 11/03/2021 N° Client: Cristina Customer rating Cristina

aun no las he probado, pinta bien

#114 on 10/03/2021 N° Client: Antoine Customer rating Antoine

Practico

#115 on 09/03/2021 N° Client: Ramón Customer rating Ramón

Las 3 primeras se rompieron pero las demás no tengo problemas. Se adapta muy bien y no tengo problemas con el vaho cuando las uso con gafas.

#116 on 09/03/2021 N° Client: ANDREA ALEJANDRA Customer rating ANDREA ALEJANDRA

Buena relación calidad / precio

#117 on 07/03/2021 N° Client: José Ángel Customer rating José Ángel

3 capas, alta calidad

#118 on 03/03/2021 N° Client: MILAGROS Customer rating MILAGROS

Muy buena, cómodas, conforme a mis expectativas, los recomiendo!

#119 on 01/03/2021 N° Client: Martiniano Customer rating Martiniano

Buenas

#120 on 26/02/2021 N° Client: Ramiro Customer rating Ramiro

Comodas

#121 on 24/02/2021 N° Client: JESUS MARIA Customer rating JESUS MARIA

Muy practicas y de buena calidad.

#122 on 23/02/2021 N° Client: Encarna Customer rating Encarna

Muy buenas

#123 on 22/02/2021 N° Client: Manuel Customer rating Manuel

Tal y como aparece en la página de Fisaude. Muy contenta.

#124 on 21/02/2021 N° Client: Cristina Customer rating Cristina

Llevo varios años adquiriendo productos de Fisaude y me parecen excelentes

#125 on 11/02/2021 N° Client: LUIS Customer rating LUIS

Buen producto

#126 on 10/02/2021 N° Client: Antonia Customer rating Antonia

Muy bueno

#127 on 09/02/2021 N° Client: PEDRO Customer rating PEDRO

De calidad

#128 on 06/02/2021 N° Client: Inmaculada Customer rating Inmaculada

En menos de 24h ha tardado el pedido en llegar a casa. Muchas gracias

#129 on 05/02/2021 N° Client: Carmen Customer rating Carmen

Estupendas.

#130 on 03/02/2021 N° Client: Estrella Customer rating Estrella

Acorde a lo solicitado

#131 on 29/01/2021 N° Client: Juan Fco Customer rating Juan Fco

Buenas y a buen precio

#132 on 27/01/2021 N° Client: ROSARIO Customer rating ROSARIO

todavía no las he utilizado

#133 on 27/01/2021 N° Client: maria jose Customer rating maria jose

Buen producto

#134 on 22/01/2021 N° Client: MIREN Customer rating MIREN

Comodas de llevar no hacen daño en las orejas y no se caen como muchas otras

#135 on 20/01/2021 N° Client: IÑIGO DE LOYOLA Customer rating IÑIGO DE LOYOLA

Se adaptan muy bien.

#136 on 18/01/2021 N° Client: Loreto Customer rating Loreto

BUENA

#137 on 14/01/2021 N° Client: Esther Customer rating Esther

Ajustan perfecto

#138 on 13/01/2021 N° Client: David Customer rating David

Buen producto

#139 on 09/01/2021 N° Client: María Customer rating María

Muy buena, conforme a mis expectativas, los recomiendo!

#140 on 07/01/2021 N° Client: Martiniano Customer rating Martiniano

Calidad excelente

#141 on 07/01/2021 N° Client: M jose Customer rating M jose

Las mejores mascarillas del mercado

#142 on 05/01/2021 N° Client: Alejandra Customer rating Alejandra

buena

#143 on 29/12/2020 N° Client: Óscar Customer rating Óscar

……..

#144 on 16/12/2020 N° Client: anonymous Customer rating anonymous

De calidad. Siempre las compro aquí.

#145 on 14/12/2020 N° Client: anonymous Customer rating anonymous

Muy buen producto a buen precio.

#146 on 14/12/2020 N° Client: anonymous Customer rating anonymous

Producto de buena calidad certificada!

#147 on 10/12/2020 N° Client: anonymous Customer rating anonymous

ESTÁN MUY BIEN DE PRECIO Y TARDAN POCO EN ENVIARLAS.

#148 on 03/12/2020 N° Client: anonymous Customer rating anonymous

Muy buen producto

#149 on 02/12/2020 N° Client: anonymous Customer rating anonymous

Producto de buena calidad tal y como anunciado. Servicio rápido y eficaz!

#150 on 01/12/2020 N° Client: anonymous Customer rating anonymous

todo ok

#151 on 23/11/2020 N° Client: anonymous Customer rating anonymous

Se les ve muy buena calidad.

#152 on 21/11/2020 N° Client: anonymous Customer rating anonymous

....

#153 on 20/11/2020 N° Client: anonymous Customer rating anonymous

Lo que esperaba

#154 on 20/11/2020 N° Client: anonymous Customer rating anonymous

Lo que esperaba

#155 on 15/11/2020 N° Client: anonymous Customer rating anonymous

Muy buenas mascarillas buena crema

#156 on 13/11/2020 N° Client: anonymous Customer rating anonymous

Cumplen con la normativa

#157 on 05/11/2020 N° Client: anonymous Customer rating anonymous

Son de buena calidad

#158 on 04/11/2020 N° Client: anonymous Customer rating anonymous

Correcto

#159 on 04/11/2020 N° Client: anonymous Customer rating anonymous

Tienen muy buena pinta. Satisfecho con la compra

#160 on 03/11/2020 N° Client: anonymous Customer rating anonymous

buena

#161 on 30/10/2020 N° Client: anonymous Customer rating anonymous

buena calidad

#162 on 27/10/2020 N° Client: anonymous Customer rating anonymous

He repetido con estas mascarillas...creo que realmente tienen una buena calidad.

#163 on 27/10/2020 N° Client: anonymous Customer rating anonymous

El mejor precio que he encontrado, sin descuidar la calidad

#164 on 27/10/2020 N° Client: anonymous Customer rating anonymous

Bien, a mí me van perfectamente, sin que aprete mucho en las orejas

#165 on 23/10/2020 N° Client: anonymous Customer rating anonymous

Hasta ahora todo perfecto

#166 on 23/10/2020 N° Client: anonymous Customer rating anonymous

cómodas

#167 on 22/10/2020 N° Client: anonymous Customer rating anonymous

Bien. Contento con estas mascarillas.

#168 on 21/10/2020 N° Client: anonymous Customer rating anonymous

bien

#169 on 15/10/2020 N° Client: anonymous Customer rating anonymous

MUY BUENA

#170 on 15/10/2020 N° Client: anonymous Customer rating anonymous

Muy buenas

#171 on 14/10/2020 N° Client: anonymous Customer rating anonymous

sin mas comentarios

#172 on 14/10/2020 N° Client: anonymous Customer rating anonymous

Muy buena calidad.

#173 on 14/10/2020 N° Client: anonymous Customer rating anonymous

Se ajustan muy bien en la nariz

#174 on 11/10/2020 N° Client: anonymous Customer rating anonymous

las mascarillas cómodas

#175 on 06/10/2020 N° Client: anonymous Customer rating anonymous

Buena atencion y buen precio

#176 on 02/10/2020 N° Client: anonymous Customer rating anonymous

buena

#177 on 02/10/2020 N° Client: anonymous Customer rating anonymous

Mascarillas de buena calidad y a buen precio

#178 on 02/10/2020 N° Client: anonymous Customer rating anonymous

Perfectas y cómodas.

#179 on 01/10/2020 N° Client: anonymous Customer rating anonymous

Ya lo conocía y por eso repetí con Fisaude. Mascarillas de calidad.

#180 on 01/10/2020 N° Client: anonymous Customer rating anonymous

Buenas

#181 on 26/09/2020 N° Client: anonymous Customer rating anonymous

Bien, lo previsto

#182 on 24/09/2020 N° Client: anonymous Customer rating anonymous

Calidad esperada

#183 on 23/09/2020 N° Client: anonymous Customer rating anonymous

Buena calidad

#184 on 23/09/2020 N° Client: anonymous Customer rating anonymous

Buena calidad, se adaptan perfectamente

#185 on 21/09/2020 N° Client: anonymous Customer rating anonymous

Correctas y a buen precio

#186 on 16/09/2020 N° Client: anonymous Customer rating anonymous

Son de muy buena calidad.

#187 on 18/02/2020 N° Client: anonymous Customer rating anonymous

Garantía y devolución High risk surgical masks 3 layers Type IIR (health certification). Box 50 units

All the products under warranty (from the time of the sale until they receive the end customer) will be repaired by the manufacturer at no cost to the customer, bearing in mind the aspects covered by the warranty. If you are unable to find the information you require or have any questions, please do not hesitate to contact us by sending an email to store@fisaude.com. We will be happy to assist you.

At Fisaude we guarantee that for all of your purchases:

The product is new.
The product is sent in its original packaging.
We offer an aftersales service for all products.

How to process a warranty

In order to process, you simply have to send us an email at store@fisaude.com and we will ensure that you receive a response from our customer services team within 48 working hours.

It is very important to provide the following information in this email:

Your name.
Product model, reference or description.
Invoice or Order Number.
Brief explanation of the issue. Attaching photos or videos is a very valuable source of information for our analysis and will speed up the process. Attach them if you think they will best help to explain the issue.

All our products are original and new brands that have the direct manufacturer’s warranty. Our commitment is to achieving your complete satisfaction, so if you are not satisfied we will return your money.

Terms and Conditions for Returns

You must firstly notify us of your desire to return the item(s) by sending an email to store@fisaude.com, with a brief explanation of the reason for the return. Please take note that in many instances we can work together with you help you in order to resolve the issue, thus saving you time and effort.
You will have 15 business days from the date you receive your order to return an item.
Please remember that no exchanges or returns can be made if the item is not in its original packaging or is used, incomplete or has any defects.
In general, and according to the law, we want our customers to return their items in conditions that allow us to put them on sale. We do not accept the return and refund the products manufactured (specific tillers or special colors).
For hygiene reasons, we do not accept products whose packaging has been opened, special order or items not in the catalog.

Returns process

You must send the item to our site at Calle de la Constitución 124. Fuenlabrada (28946). Madrid. Spain To the attention of the Quality Department, in its original packaging and in perfect condition, as it was received, including a note with the order number in the package and an indication as to whether you would like to exchange the item or would like the amount to be refunded.
If the reason for the return is an error which is attributable to Fisaude (misdelivery, product defects, damage during transit, etc.), we will take responsibility for the collection and the exchange or refund, without the customer incurring any costs. For for information please consult OUR PRODUCT WARRANTY.
Should a return be requested and if the payment had been made by bank transfer, you must also inform us of the account number along with the IBAN so that we can make the payment. If the payment was made by card or PayPal, this will not be necessary as the payment will have been made with the same card or PayPal account.

Refund process

Once we receive the item and check that it is in perfect condition, we will immediately proceed to refund the amount.
Should you request that we exchange the item, please indicate which item you would like it to be exchanged for. If there is a difference in price that is in our favour, you may decide to pay it by bank transfer. If the difference is in your favour, Fisaude will make the refund as explained in the previous point. Please do not forget that the cost of the new delivery will be the standard amount (13,60), and that this will be taken when evaluating the balance in favour of or against the return.

If you have any further questions on the matter, please do not hesitate to contact us at store@fisaude.com.

Payment Methods

>Credit cards: VISA, 4B, Master Card
>Bank transfer
>Paypal

Purchase terms

>VAT included in all products
>Shipping: Shipping costs may vary depending on the country of destination, and on the weight and volume of the products.

Physical store and contact

>We are in: Calle Sierra Filabres 1. Polígono Industrial La Olivilla. 28946. Fuenlabrada (Madrid). Spain
>Mail: store@fisaude.com

Our health store

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